Common questions about sourcing with CRINEO.

CRINEO can assist with a broad range of lawful commercial products, including salon and beauty equipment, home and kitchen goods, furniture, fashion, machinery, electronics, building supplies and general merchandise. Availability depends on the specific request.

No. You can send the product name, photo, link or specifications and CRINEO can assist with supplier and product sourcing.

Yes. Where applicable, purchases from multiple suppliers can be coordinated and cargo can be consolidated before shipping.

CRINEO can coordinate air and sea shipping based on cargo type, shipment size, destination and other applicable requirements.

Inspection or order-verification support may be coordinated depending on the service scope agreed for the transaction.

Send the product, quantity, required specifications and delivery destination through our quote form or official WhatsApp channel.

Products marked Direct Order or Add to Cart use the displayed store price and applicable quantity tier. CRINEO does not add a separate sourcing, service, handling or inland-transit fee to that store price. International shipping is separate. Any shipping amount shown before warehouse receipt is based on current information. The final international shipping fee is confirmed when the goods reach the shipping company's warehouse and the actual chargeable weight or volume and current freight rate are available. Where Ghana delivery is selected, the local delivery fee is also shown and charged separately. Products marked Request Quote remain subject to the quotation issued for that sourcing request.

Please factor international payment charges into your purchase budget. These include:

1. SWIFT transfer fees
2. Withdrawal fees
3. Bank or payment-provider charges on the total amount being sent

The applicable charges and exchange rate depend on the bank or payment provider and will be confirmed before payment.

For smaller purchases, these fees can increase the overall cost. If you are willing to wait, we can combine your payment with other customers' payments so that the SWIFT and withdrawal fees are shared among participating customers.

Bank or payment-provider charges on your individual payment amount will still apply. We will confirm your share of the fees and the expected waiting period before proceeding.

Yes, but only during the first 12 hours after your first payment is confirmed. During that change window you may request corrections to the product order list, such as quantities, colours, sizes, heel preferences or product specifications. When the 12-hour window ends, the order list is automatically sealed for both the customer and CRINEO and the product lines can no longer be changed. Payment, shipping, delivery and tracking information may still be updated because those records do not change the sealed goods.

Use only the contact details and links shown on CRINEO’s official website and verified business channels. Do not make payments to contacts that cannot be independently verified through official CRINEO channels.